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Terms of Use

By using the Workforce One mobile app, online application or website (“Service”), you agree to be bound by the following terms and conditions (“Terms of Service”).

Workforce One reserves the right to update and change the Terms of Service without notice.
Any new features that augments or enhances the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Se
rvice after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time here.
Violation of any of the terms below will result in the termination of your account. You agree to use the Service at your own risk.



  1. Service can only be used by those who have reached the age of majority in the State and Province they reside.
    You must provide your full name, a valid email address or phone number and any other information requested in order to complete the sign-up process.

  2. You are responsible for maintaining the security of your account and password. Workforce One cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

  3. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).



  1. A valid payment method is required for using Workforce One services unless specified in writing by Workforce One.

  2. The Service is billed in advance on a monthly or annual basis (unless otherwise specified) and is non-refundable. There will be no refunds or credits for partial months/years of service, downgrades or unused months with an open account. In order to treat everyone equally, no exceptions will be made.

  3. All advertised fees are exclusive of any taxes, levies or duties imposed by taxing authorities.

  4. If a Workforce One plan is upgraded or downgraded, the new rate will be applied on the next billing cycle (next month or year depending on the subscription) and will be automatically taken on the basis of the payment details provided.

  5. Downgrading the Service will result in the loss of content, features or the capacity of an Account. Workforce One does not accept any liability for such loss.



  1. You can cancel your subscription at any time by emailing

  2. If you are on a monthly plan, and you cancel your subscription before the end of your billing period, your cancellation will take effect immediately and you will not be charged again.

  3. If you are on an annual plan, your cancellation will take effect at the end of your subscription period.

  4. You can delete your account by contacting the Workforce One team through the in-app messaging service or via e-mail: hello@hrworkforceone. Your Account will then be removed by our team in a timely manner and will verify when this process has been completed through an email confirmation.

  5. All of your content will be immediately deleted from the Service upon deletion. This information cannot be recovered once your Account has been removed.

  6. Workforce One in its sole discretion has the right to suspend or terminate your Account and to refuse any and all current or future use of the Service or any other Workforce One service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account.



  1. Workforce One reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof), with or without notice.

  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Workforce One website ( or the Service itself.

  3. Workforce One shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


Data Policy

  1. Workforce One retains data related to your team as stated in the Privacy Policy.

  2. User data is archived on a regular basis (every 12 hours) via backup mechanism. Archives will be automatically deleted after 3 months.

  3. You can always request to permanently delete your personal information, as described in the privacy policy.

  4. User data is stored in the database North Virginia AWS region. Backups are taken on a regular basis. All data is encrypted using industry-standard methods when stored on disk or transmitted over the network. Only authorised Workforce One staff may have access to user data. More information in the privacy policy.


General Data Protection Regulation (GDPR)

  1. If you are based within the European Union, the GDPR will be applicable to you. Under this regulation Workforce One act as both a data controller (who decides the purpose and manner that personal data is used) and a data processor (who processes data on behalf of the controller, which includes obtaining, recording, adapting or holding personal data).

  2. The lawful basis for collecting your data is:
    (a) You provide your consent at the point of registration for us to do so and by accepting our terms and conditions.
    (b) Processing your data in the way explained above is necessary for us to provide Workforce One services to users.
    (c) Some of that data is processed for the purposes of our legitimate interests."

  3. Workforce One acts as a data controller for team owners who create a team account on Workforce One. If you are a team owner operating within the EU you must comply with the GDPR and this forms part of our Terms of Service. You can request a data processing agreement from us by emailing

  4. Workforce One acts as a data processor for the team members that join existing accounts. Workforce One requires consent from both team owners and team members to process their data. Furthermore, all users of the Workforce One Services have individual rights to their data including to be informed, to access their data at any time, to rectify their data, to erase their data and to restrict processing. For more information on this please see our Privacy Policy. You can raise any questions you have about these terms or your rights by emailing us at


Alpha Software Terms

Workforce One new software needs real-world testing of its products in order to get feedback on features, performance, ease of use, bugs, interactions with other hardware and software, etc. The recipient desires privileged early access to try out and evaluate Workforce One's upcoming software release. To this end, Workforce One agrees to make available to Recipient pre-release software ("Alpha Software") under the following conditions:

The recipient understands that the Alpha Software provided is not necessarily of "production quality" and may contain bugs and not perform according to expectations. Workforce One makes no warranty whatsoever as to the suitability of this software for any particular use. The Alpha Software is provided "as is". The recipient is advised to back up his work frequently to minimize the possible consequences of bugs or other problems that might arise from using the Alpha Software.


Recipient agrees to provide feedback on a periodic basis about the Alpha Software specifically, to inform Workforce One about the performance of the software, its ease of use, features that may be missing, and any bugs encountered during the use of the software. Workforce One may contact Recipient in writing and Recipient agrees to make available a reasonable amount of time to discuss the Alpha Software with Workforce One if so requested.


Recipient agrees that it will not distribute the software to any Third Parties or allow the software to be copied by employees or representatives of Recipient's company, or to be copied by any other third parties, or to go into circulation beyond the confines of the Recipient's immediate premises.


Recipient agrees not to discuss this Alpha software with employees or officers of Workforce One's competitors or to their distributors or affiliates.


If Recipient is a company, Recipient shall be responsible for any failure of any representative or employee of Recipient's company to comply with the terms of this Agreement, and this responsibility shall be in addition to, and not by way of limitation of, any right or remedy Workforce One may have against the representative or employee.

Recipient may use the Alpha Software and Confidential and Proprietary Information solely for the purposes described in the sections above or for such other purposes as may be approved in advance by Workforce One in writing.

Recipient understands and agrees that because of the unique nature of the Confidential and Proprietary Information, monetary damages may not be suitable to compensate Workforce One if Recipient or its representatives or employees fail to comply with the terms of this Agreement. Recipient agrees that it shall not oppose the granting of monetary relief on the grounds that damages would not provide an adequate remedy. Any action by Workforce One seeking injunctive relief to enforce the terms of this Agreement would be in addition to any other remedies available to it at law or in equity.


General Conditions

  1. Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis.

  2. You understand that Workforce One uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Service. This is subject to the GDPR within EU countries.

  3. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Workforce One, or any other Workforce One service.

  4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service without the express written permission by Workforce One.

  5. We may, but have no obligation to, remove content and Accounts that are determined as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

  6. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Workforce One customer, employee, member or officer will result in immediate account termination.

  7. You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

  8. Workforce One does not warrant that:         
    (i) the Service will meet your specific requirements;         
    (ii) the Service will be uninterrupted, timely, 100% secure or error-free;         
    (iii) the results that may be obtained from the use of the Service will be accurate or reliable;         
    (iv) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations; and         
    (v) any errors in the Service will be corrected.

  9. You expressly understand and agree that Workforce One shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Workforce One has been advised of the possibility of such damages) resulting from:         
    (i) the use or the inability to use the Service;         
    (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service;
    (iii) data breaches if beyond our control and we have informed you no later than 72 hours since the breach;         
    (iv) statements or conduct of any third party on the Service;         
    (v) or any other matter relating to the service.

  10. The failure of Workforce One to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and Workforce One and govern your use of the Service, superseding any prior agreements between you and Workforce One (including, but not limited to, any prior versions of the Terms of Service).

  11. Questions about the Terms of Service should be sent to

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